Chapter 1 – General Administration

12030.3 Preparing Correspondence

• Employees shall properly prepare correspondence and shall follow these general requirements:

  • All incoming correspondence shall be answered promptly. Employees who cannot promptly answer correspondence shall acknowledge that they have received it and offer an estimated date for a complete reply.

  • All prepared correspondence shall be proofread before being forwarded for approval/signature.

• Each outgoing article of correspondence sent by staff from a State correctional facility shall be clearly labeled or stamped with the words State correctional Facility on the face of the envelope or package. For the purposes of this section only, a State correctional facility also includes the Community Correctional Centers, Community Prison Mother Program facilities, Restitution center, and Work Furlough Facilities. See DOMDepartment Operations Manual 54010.27 for additional details.