Article 12 – Materials Management
22030.11.4 Concealed Damage
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Upon discovery of concealed damage, immediately stop unpacking the shipment.
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Leave the shipment intact and do not remove it from the receiving location. Retain the internal packing, carton, or crate intact.
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Notify the carrier and vendor that concealed damage was discovered and request inspection. Try to offer reasonable evidence that concealed damage did not occur after delivery.
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Contact the Office of Procurement, Traffic Management Unit, for assistance when damages to material exceed $100.00.