Chapter 3 – Personnel, Training, and Employee Relations

33050.4.1 Peer Support Program Confidentiality

• Except as otherwise provided in this section, a communication made to a Peer Support Team (PST) member while providing peer support services is confidential. A record kept by a PST member relating to the provision of peer support services by the PST or a PST member is confidential. PST members shall, prior to providing services, inform the employee of the confidentiality policy to include limitations and exceptions.

• PST members shall be advised that confidentiality will be strictly maintained except in the following circumstances:

  • If the employee authorizes disclosure in writing.

  • If the PST member reasonably believes that disclosure is necessary to prevent death or substantial bodily harm or if the information obtained suggests that the employee is a danger to themselves or others.

  • If the information obtained relates to the abuse of children or of the elderly.

  • If the employee’s conduct constitutes a violation of state or federal law, or if a violation of departmental policy is admitted.

  • In response to a valid subpoena.

  • If the disclosure is required by law or by court order; or

  • An employee’s intent to defraud or deceive an investigation into a critical incident is revealed.

• If questions or concerns arise, members shall adhere to departmental policy and in addition, contact the PST Administrator, PST Leader, or the statewide PSP Manager.

• If there is a breach in confidentiality the PSP member must immediately consult with the PST Administrator. Revealing of confidential information, unless expressly permitted as noted in this article, may result in an immediate remedial response, which may include removal of the PST member and permanent disqualification from participating in any PSP services within the Department.