Department of Corrections and Rehabilitation - Operations Manual

Chapter 3 – Personnel, Training, and Employee Relations

Article 25 – Telework Program

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33060.13 Manager or Supervisor Responsibilities

Effective July 18, 2022
  • Manager or supervisors are responsible for evaluating and monitoring telework participation to ensure:

    • The overall management and success of teleworking within their offices.

    • Job tasks are suitable for telework and appropriate for the employee’s classification.

    • Telework is approved, denied, or revoked.

    • A minimum level of in-office presence, if the operational need arises.

    • The quality of work completed continues to meet existing program standards.

    • Telework Agreements align with program objectives, while maintaining or improving efficiency, productivity, customer service, and safety conditions.

    • Required workload is tracked and reviewed on a regular basis.

    • During core hours, including lunch period, necessary operational coverage is maintained.

    • Access to state ITInformation Technology infrastructure and equipment necessary to support the Telework Agreement by working with the CDCRCalifornia Department of Corrections and Rehabilitation/CCHCS ITInformation Technology, CDCRCalifornia Department of Corrections and Rehabilitation/CCHCS ISOInformation Security Officer, and the CDCRCalifornia Department of Corrections and Rehabilitation/CCHCS Business Services Offices to assess and provide telework technology hardware, software, equipment and supplies to telework employees.

    • Existing office equipment and supply items available through their division, section, or office are utilized whenever possible, or work with CDCRCalifornia Department of Corrections and Rehabilitation/CCHCS ITInformation Technology.

    • The return of CDCRCalifornia Department of Corrections and Rehabilitation/CCHCS-owned telework material, equipment, software, and supplies (if applicable) upon termination of the Telework Agreement including separation by employees.

    • Employees complete the annual online security awareness training.

    • Remote-centered telework employees have shared space available and a process for scheduling shared space for their office days.

    • Telework ITInformation Technology access permissions for subordinate staff are revoked or removed as soon as telework is terminated or is no longer needed such as when there are changes in job position, classification, or duties.

    • Employees come into the office when internet outages occur or alternatively use personal leave credits (Refer to 33060.17.1).

  • Managers or supervisors are responsible for evaluating and monitoring employee performance using existing performance standards and measures to ensure:

    • Day-to-day performance of telework employees is the same as onsite employees, including communicating general office updates and related information to telework employees.

    • Telework employees comply with applicable policies regarding approval for the use of sick leave, vacation, or other leave credits, as well as any overtime worked.

    • Assignments, corresponding deadlines, and expected work performance are defined in detail (specific, measurable, and attainable) and in the same manner as for onsite employees.