Chapter 3 – Personnel, Training, and Employee Relations

33060.5 Guidance for Hiring Authority Evaluation of Telework

• All employees in positions designated by management as eligible shall be qualified to participate in the Telework Program and are authorized to participate to the fullest extent possible without diminished individual or organizational performance.

• HAs shall consider telework for all possible positions in which telework can promote effective and efficient business operations. The following guidance may be used to determine what functions may be appropriate for telework:

  • Activities that do not require physical presence, including, but not limited to, analysis, data entry, telephoning, writing and editing, design and virtual service delivery.

  • Responsibilities that do not require public presence.

  • Activities where data is not sensitive or confidential or where an information security risk assessment and resulting security approach is in place for telework access to sensitive or confidential data.

• Participation in the Telework Program is subject to a formal agreement by the employee and the employee’s immediate manager or supervisor with the approval of the HA, or designee. At the discretion of the HA, or designee, telework requests or agreements may be denied, modified or terminated at any time based on operational need (Refer to 33060.20).

• Telework may be a practical work option based on a combination of factors. The determination of an employee’s participation in a Telework Agreement is not dependent upon the presence or absence of any particular factor and the weight given to any particular factor is subject solely to the discretion of each HA, on a case-by-case basis including, but not limited to:

  • Nature of work performed.

  • Efficiency of work processes.

  • Impact on ability to provide quality customer services.

  • Effectiveness of existing project teams.

  • Utilization of office space.

  • Technology readiness.

  • Impact to employee retention.

  • Cost or savings to implement telework.