Chapter 3 – Personnel, Training, and Employee Relations

33070.9.8 Dispute Resolution Process

• If the Hiring Authority or OIGOffice of the Inspector General disagrees with a CST screening decision, they may request reevaluation by a CST manager and state the basis for their disagreement. If the CST Manager agrees with the Hiring Authority or OIGOffice of the Inspector General, they shall modify the screening decision. If the CST Manager disagrees with the Hiring Authority or OIGOffice of the Inspector General, they shall confirm the initial screening decision, and notify the Hiring Authority or OIGOffice of the Inspector General of the decision. If the Hiring Authority or OIGOffice of the Inspector General still disagrees with the screening decision, the Hiring Authority or OIGOffice of the Inspector General may elevate the screening decision to the CST Chief for review and decision. The dispute resolution process shall be initiated within 2 business days of the screening decision to ensure the timely processing of complaints.