Chapter 3 – Personnel, Training, and Employee Relations

31040.4.3.11 Interactive Process

• The Interactive Process, required by both the ADAAmericans with Disabilities Act and FEHA, consists of timely, good faith communication between the Return-to-Work Coordinator (RTWCReturn To Work Coordinator), the supervisor or manager, and an employee or applicant, when necessary due to a physical or mental disability, or medical condition that limits an employee’s or applicant’s ability to perform the essential function(s) of his or her current position, or the position for which he or she is applying. The purpose of this communication includes identifying the employee’s restrictions or limitations and determining whether the applicant or employee needs a reasonable accommodation to perform the essential functions of the job, and if so, what options are available to reasonably accommodate him or her. (Refer to Section 31040.4.5.2.)