Department of Corrections and Rehabilitation - Operations Manual

Chapter 4 – Information Technology

Article 30 – C.L.E.T.S.

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47030.4 CLETS – Acquisition Process

Revised June 13, 2025
  • The acquisition processing time for CLETSCalifornia Law Enforcement Telecommunications System varies depending upon the location of the requesting facility: Up to six months should be allowed from the date the request is received for processing at EISEnterprise Information Services (formerly Information Services Division).

  • It is the local ACC’s responsibility to:

    • Initiate an appropriate request for additions or changes (other than relocation) to CLETSCalifornia Law Enforcement Telecommunications System services at an existing location. The request shall include a cover memo to the Chief of Network Engineering, EISEnterprise Information Services (formerly Information Services Division), indicating justification for a CLETSCalifornia Law Enforcement Telecommunications System addition or change and a completed CDCRCalifornia Department of Corrections and Rehabilitation Form 954, Intraoffice Requisition and Procurement Worksheet.

    • Upon receipt of the approved requisition, order equipment and acquire maintenance with facility funding.

    • Initiate an authorized request for the relocation of CLETSCalifornia Law Enforcement Telecommunications System equipment. The request shall consist of a memorandum with appropriate approval signatures to the Chief of Network Engineering, EISEnterprise Information Services (formerly Information Services Division), justifying the relocation.

  • It is the responsibility of the Chief of Network Engineering, EISEnterprise Information Services (formerly Information Services Division), to:

    • Review the request, obtain certification approval, and return the completed package to the ACC for their equipment purchase.

    • Procure approval from DOJDepartment Of Justice and appropriate county sheriff’s offices for CLETSCalifornia Law Enforcement Telecommunications System usage.

    • Coordinate CLETSCalifornia Law Enforcement Telecommunications System installation with DOJDepartment Of Justice, county sheriff’s offices, and the ACC.

    • Notify ACC of approved mnemonic (i.e., “NME”) and originating agency (i.e., “ORI”) numbers.

    • Maintain inventory for departmental CLETSCalifornia Law Enforcement Telecommunications System circuitry.

    • Review requests for and coordinate the relocation of CLETSCalifornia Law Enforcement Telecommunications System equipment.

  • Terminals connected directly to CLETSCalifornia Law Enforcement Telecommunications System shall be approved by DOJDepartment Of Justice. A hard copy printer shall be included with each terminal authorized to receive unsolicited or point-to-point, non-data-base traffic. unsolicited or point-to-point, non-data-base traffic.