Chapter 4 – Information Technology

47050.4.1 Radio Communications Unit (RCU)

• The Enterprise Information Services (EISEnterprise Information Services (formerly Information Services Division)), Infrastructure Services (ISInformation Systems), RCU is responsible for all departmentally-owned radio communications systems utilized within CDCRCalifornia Department of Corrections and Rehabilitation. This includes the responsibility and authority for oversight of the policy and procedures related to the use of radio communications within the Department.

• Funding for institution and division radio program needs shall be directed through the RCU. This does not preclude a division from purchasing RCU-approved radio equipment to meet its operational needs when the funding is not available through the RCU.

• The RCU is responsible for review and approval of all public safety radio equipment purchases, including systems, subsystems, and end-user equipment.

• The RCU shall maintain site-specific radio matrices that reflect the application of the radio assignment policy.

• Departmental program areas shall contact the RCU to arrange for the use of another agency’s radio frequency. Other agencies that wish to use a CDCRCalifornia Department of Corrections and Rehabilitation-owned frequency shall make such request to the RCU.

• The RCU is responsible for chairing a multi-discipline “Operable/Interoperable Communications Committee” (Committee) composed of departmental radio communications stakeholders. The purpose of this Committee is to address all issues related to emergency and non-emergency communications and the operable/interoperable needs of CDCRCalifornia Department of Corrections and Rehabilitation. RCU will schedule an annual meeting of the Committee and other meetings, as needed.

• The RCU will process service requests and/or incident tickets submitted by radio liaisons on the Department’s web-based automated ITInformation Technology ticket system. The RCU will contact and coordinate with Office of the State Chief Information Officer, Public Safety Communications Division, as necessary. In some instances, non-functioning equipment cannot be repaired in the field and must be removed from service for repair. The RCU shall determine whether available spare equipment is appropriate for use to replace the non-operative equipment in order to keep the system including but not limited to portable or mobile radios in service or whether new equipment is required.