Chapter 4 – Information Technology

49070.1 Introduction and Overview

• Business functions are highly dependent on secure and stable Information Technology (ITInformation Technology) operating environments. Secure and reliable ITInformation Technology environments are enabled through both maintaining standard configurations and establishing processes and procedures to effectively manage changes to the operating environments.

• The goal of formalized ITInformation Technology change management is to facilitate ITInformation Technology changes as defined in enterprise standards, guidelines, and procedures while minimizing negative impacts to the organization.

• The goal of ITInformation Technology configuration management is to establish, implement, and manage information asset baseline configurations and maintain consistency throughout the system lifecycle.
  

• This policy establishes CDCRCalifornia Department of Corrections and Rehabilitation / CCHCS / CALPIACalifornia Prison Industry Authority (formerly PIA)’s requirement for formal change and configuration management.