Chapter 4 – Information Technology

49250.1 Introduction and Overview

• The California Department of Corrections and Rehabilitation (CDCRCalifornia Department of Corrections and Rehabilitation), California Correctional Healthcare Services (CCHCS), and California Prison Industry Authority (CALPIACalifornia Prison Industry Authority (formerly PIA)), hereinafter referred to as department, are dependent on underlying information technology and telecommunications infrastructures, resources and services. Unavailability of these underlying elements due to various conditions can render a business function or service non-operational, and thereby directly impact the delivery of mission critical services.