Department of Corrections and Rehabilitation - Operations Manual

Chapter 5 – Adult Custody and Security Operations

Article 29 – Social Services and Counseling

Every inmate shall be assigned to the caseload of a Correctional Counselor upon arrival at the receiving institution.
Correctional counselors shall qualify, by experience and education, to provide individual and group counseling services, as needed.
The Correctional Counselor shall be available for scheduled individual interviews and shall provide for a regularly scheduled “open line.” Inmates may request scheduled interviews by “Request for Interview” forms or through contact at “open line.” Counselors may ducat inmates from their assignments to facilitate necessary casework contacts when such contacts cannot be reasonably made during the inmate’s off-time hours including the inmate’s regular days off. (Refer to DOMDepartment Operations Manual 53130, IW/TIP) The assigned counselor shall monitor the inmate’s participation in program activity considering mutually established goals.
Social services provided shall include but not be limited to:
- Program development and evaluation.
- Institution adjustment.
- Parole planning.
- Interpersonal relationships.
- Family planning.
- Marital, family relationships.
- Parental education.
- Substance abuse.
- Crisis intervention.
- Assessment of special needs.
- Referral to available academic, vocational, religious, recreational, work and community programs.