Chapter 5 – Adult Custody and Security Operations

54010.28 Appeals Relating to Mail and Correspondence

• Inmates, their correspondents, and publishers may appeal Department regulations, and their application relating to mail and correspondence.

• Inmates shall use established appeal procedures as provided in CCRCalifornia Code of Regulations, Section 3084, etc. seq.

• Persons other than inmates should address any appeal relating to Department policy or regulations to the Secretary of the California Department of Corrections and Rehabilitation. Appeals relating to a specific institution/facility procedure and/or practice shall be addressed in writing to the Warden or Associate Director of the institution/facility where the appeal issue arises. A written response shall be provided within 15 business days. Appeals that are not satisfactorily resolved at this level may be forwarded in writing to the Secretary who shall provide a written response within 20 business days.