Chapter 5 – Adult Custody and Security Operations

54100.2 Purpose

• The purpose of this Article is to:

  • Maintain the integrity of the Department through a fair, objective, and effective appeals process.

  • Provide for the resolution of inmate or parolee grievances at the lowest possible administrative level with timely responses to the appellant.

  • Provide the inmate or parolee grievant a meaningful remedy focused on correcting an identified problem.

  • Afford the grievant an avenue for the exhaustion of administrative remedies prior to initiation of a court action.

  • Audit the internal processes and operations of the Department to identify, modify, or eliminate practices which are unnecessary or may impede the accomplishment of correctional goals.

  • Utilize inmate and parolee appeal information as an early warning indicator to identify and respond to potential sources of liability to the Department.

  • Gather and disseminate data and statistics about appeals in order to satisfy statutory responsibilities and in furtherance of policy, management and program improvement goals.