Contact Us

Our customer service team is here to help with:

  • Questions about the application or your status in the selection process
  • Computer problems encountered while completing the application
  • Rescheduling requests for conflicts that prevent you from taking an exam as scheduled
  • Clarification about a notification you received

Call 1-866-232-5627 or email customerservice.opos@cdcr.ca.gov or complete the form below.

To expedite a response, you MUST provide the following information to check on the status of your selection process:

  • your complete name
  • application/examination ID number
  • email address or telephone number

Note: DO NOT send your Social Security Number via email.

Have questions?
Ask a recruiter.

We’re here to help.

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